App Features & General App Questions
The following are some general app questions and answers and how-to tips to navigate through our app features:
How do I add or change my profile photo?
To change your profile photo, follow these steps:
  1. Tap Me in the bottom menu to get to your profile
  2. On your Profile, tap the Edit Profile button
  3. On the Edit Profile screen, tap Change Photo
  4. You can use the Camera to take a photo, or select a photo from your Photo Library
  5. After selecting the photo, tap Update button at the top right of the Edit Profile screen
  6. NOTE: Sometimes the update can take a little while!
How do I delete my post?
Currently, it's not possible to delete your post. In general, we ask that you keep your content available, even after your gifts have been given, your requests fulfilled, and your gratitude seen. Each interaction is a valuable addition to our shared narrative. We have learned that a shared narrative built on an archive of content helps new and longtime participants build a shared local gift economy vocabulary, and this shared vocabulary, complete with old stories of gifts long given, is a cornerstone of a sustainable local gift economy. Please do not delete your content, but allow it to remain as part of your gift economy’s story.

If you made your post in error and you'd like to delete it, you can take the following steps:
  1. Tap Me in the bottom menu to get to your profile
  2. On your Profile Page, find the post you'd like to delete
  3. Tap the Edit button on the post and you can delete the post but it will not fully disappear.
  4. Write something witty that you'd like to have others see, perhaps explaining that you've deleted the post as best you can until we introduce that feature.
How do I message someone?
To private message someone, follow these steps:
  1. Click on their profile photo wherever you are in the app.
  2. Click on the “Private message” button to message them.

Or, if you are in the Home Feed and have posted a Gift, or Ask, or Gratitude, follow these steps:
  1. Click on anyone’s comment on your post and that will take you to a Private Message screen for inputting your message.
  2. For a Gift post, you will have two options: You can choose to just message them (so you will keep the “Not yet”) bar green) or you can opt to give them your gift and click on “Yes” at the “Gift to this person” prompt. You can then input your pickup location and instructions and save them for future use!
Are you only on mobile?
For the time being, we have only developed the app for mobile. But our web app (available for your computer or laptop) will be ready in spring of 2022.
I'm in a rural area and don't see my neighbors in the app. Is there anything I can do?
For the time being, our broadest Community Setting, "Surrounding Areas", is 6 miles. But we have a workaround: If you're in a rural area and your neighbors live further away than this, we suggest you input a central location near you, under "Change my Location" in the Settings. This will enable you to be "seen" by other neighbors who also have chosen that central area as their location. You'll still be able to input your actual address as a "Pickup Location" in the app. 
Can you answer a question about your rules and guidelines?
Please review our Community Commitment, which serves as our 'rules.' And our Community Guidelines are the more detailed fine print of those rules, providing you with best practices and standards for BuyingNothing.